Has Cash App Closed Your Account? Feeling Lost and Confused?
Many users have found themselves in a perplexing situation when their Cash App accounts were suddenly closed, with no apparent reason or prior notification from the company. It seems that Cash App regularly bans hundreds of accounts due to users unknowingly or knowingly violating the platform’s terms.
If you’re currently sailing in the same boat, desperately seeking an answer to the burning question, “Why did Cash App close my account?” fret not! You’ve landed on the right page.
In this article, we will delve into the potential reasons behind the closure of your Cash App account, shedding light on this bewildering matter.
Why did Cash App close my account
Cash App may close your account for various reasons, such as identity verification issues, ineligibility for sign-up, an expired linked bank account, association with scams or fraud, or multiple unverified login attempts.
These measures are taken to protect users and maintain the platform’s security. However, it can be frustrating if your account is closed without a clear explanation, especially if you have funds or assets tied to it. Below, we have explained all the possible reasons why ash app keeps closing your account.
1. You have not verified your Identity
Although, Cash App allows you to send up to $250 per week and receive up to $1000 without verifying your identity.
But sometimes, if you are sending money very frequently, Cash App may consider it as spam, and it can result in an account ban.
So, it is best to verify your identity even if you use Cash App to send a small amount of money.
2. You have not provided original documents
If you have applied for ID verification on the Cash app and provided wrong details and somehow your verification was approved.
But later, when Cash App finds out that the details you provided are wrong or don’t match with your details registered with the government, then it may close your account.
3. You are not a citizen of the USA
Cash App is only available in the US and UK. So, if you are not a citizen of one of these two countries and still using the Cash App somehow, then your account is likely to get banned or closed.
4. You are underage to open a Cash App account
Cash App only allows people who are above 18 years of age to open an account.
So, if you are someone below 18 years of age and were using the Cash App before. The reason why your account was closed by Cash App is that you are underage to use the app.
Update: Now the Cash App has reduced the minimum age requirement to 13 years.
5. Mixing Personal and Business Accounts
When you sign up for Cash App, you have the option to create either a personal or business account. If you prefer, you can have both a personal and business account simultaneously.
But you must not use your personal account for business purposes or your business account for personal use.
If you switch between the two inappropriately, Cash App may detect it and close your account. It’s important to keep them separate to avoid any issues.
6. Violation of Rules
Cash App has strict rules and regulations that users must follow. If users violate these rules, their accounts can be closed.
This includes using the app for illegal activities like money laundering or other criminal acts, using multiple accounts with the same details, sharing others’ personal information, or using someone else’s account without permission.
7. Misleading $Cashtag Usage
In Cash App, $Cashtags are like your username, a special name people use to send you money. You can make $Cashtags using any letter and up to 20 characters.
However, if you use a $Cashtag in a misleading way or try to trick others into sending you money, Cash App can close your account. It’s important to use $Cashtags fairly and honestly to avoid any problems.
8. Use of Cash App for Gambling or other illegal activities
Cash App prohibits using their platform for illegal activities, including gambling. If they detect any suspicious activity related to gambling, such as sending or receiving money for bets, they may close the account.
9. You are involved in a fraud or scam
If you are involved in some unethical activity on Cash App or tried to scam or fraud someone, Cash App can close your account.
Doing scams or fraud with someone on Cash App is equivalent to a serious crime.
Also, if you have tried to earn free money on Cash App by installing or visiting any third-party app or website, then also Cash App might close your account for violation of terms.
10. You used a fake/expired bank account
Another answer to the question ‘Why did Cash App close my account’ is that you entered or provided the fake bank account or linked an expired debit or credit with the Cash App.
If you have provided any wrong or fake bank details, Cash App would count it as suspicious activity. It will result in an account ban or account closure.
11. You made too many login attempts
If you are trying to log in to your account and don’t remember your account password and have had multiple unsuccessful login attempts, then also Cash App may close your account. As the system may suppose you are an imposter trying to hack the account.
So, in this case, it is best to reset your password rather than guessing different passwords.
12. Someone is trying to access your account
Your account will be banned right away if the team at Cash App finds your account details are leaked or someone has got access to them.
My Cash app account closed with some money in it. Is there a way to get back my money from the canceled account?
You won’t be able to withdraw any money, BTC, or stock if your account has been closed by Cash App. The only way to withdraw them is to get access to the account or get your account unbanned.
One thing that you can try is to use a Cash App card to withdraw money from an ATM, but chances are high it would not work as your account is banned.
It’s not easy to get unbanned from the Cash App if you have provided the wrong details or when you are involved in any unethical activity on the app.
However, if you haven’t done anything wrong and still your Cash App account was closed or banned, you can get back your account by contacting Cash App support.
How to withdraw money from closed or banned Cash App account-
To withdraw any remaining funds:
- 1. Link a new debit card or bank account
- 2. Tap the account balance on your Cash App home screen
- 3. Tap Cash Out
- 4. Select a Cash-Out speed
- 5. Confirm with your PIN or Touch ID
Your funds should be available within 1-3 business days. If you selected Instant Cash Out, they should already be available.
If it is not working for you, then you can contact Cash app support:
Q1. What happens when Cash App closes your account?
Once, Cash App closes your account, you will not be able to access your account. Any actions like sending, receiving, or even withdrawing your money will be unavailable.
Q2. How do I reopen a closed cash App account?
Cash App is an easy and secure app that lets you send and receive money from others.
Because there are many scams and frauds on the platform, Cash App takes strong measures to protect its users. It often bans or closes accounts that seem suspicious.
However, sometimes innocent people’s accounts get penalized without any explanation. This can be very frustrating, especially if there is money, stocks, or BTC in the account.
If you have looked at the reasons above for why Cash App might close your account, you should have found an answer. If you haven’t done anything wrong, you should be able to easily recover your closed account and get your money back.
- Why Cash App Transfer Failed [Fixed]
- I Reported my Cash App Card lost but i found it: What to do now ?
- Fix: Cash App payment declined due to unusual activity
- (9 Ways) Fix: Cash App can’t Link Card at This Time
- [5 Reasons] Cash App says Completed but not in Bank
Ankit Kumar is an Engineer by profession and a blogger by passion. Over the last several years, he has written tons of articles, solving queries on Quora. He also has years of experience in investing in Cryptocurrencies, Funds, and Stocks.