So you are trying to add your bank account to Venmo but cannot do that.
If that’s the case, you are at the right place. Here we have explained why Venmo won’t let you add your bank account.
We have also discussed what to do if you are not able to add your bank account to Venmo.
So, let’s get started.
Reasons why you can’t add bank account to Venmo
There can be multiple reasons why you are not able to link or add your bank account to Venmo such as you are using wrong login details, the servers of Venmo are down, servers of your bank are having issues, you have already linked your bank account with another Venmo account, or you are trying to add a shared account.
Below, we have listed all the possible reasons why you cannot link your bank account with Venmo:
You’re using the incorrect login information.
The most common reason you cannot add your bank account to Venmo is that you are entering the wrong credentials for your account.
So, make sure you are entering your correct bank account number. Make sure you use the same name associated with your bank account and enter other details same as attached to your bank.
If you are using the instant verification method to add your bank account, make sure you use the correct username and password to log in to your bank internet banking.
You have attempted too many times to link the account
If you have entered the wrong details too many times while linking your bank account, then also your bank’s online banking might freeze temporarily, and you will not be able to log in or add the bank to Venmo.
So, instead of entering incorrect details or guessing passwords multiple times, it is better to reset your password by using the ‘forget password’ option.
Bank account is already linked to another Venmo account
If you have already linked your bank account with another Venmo account, then also you might not be able to link your bank account with Venmo.
Servers of Venmo are down
If you are not able to use the Venmo app properly or having other issues like can’t link bank account, then it might be the case that currently the servers of Venmo are down.
Your Bank servers are down
Another reason why you are not able to add your bank account to your Venmo account at the moment is that the servers of your bank are having issues.
You are adding a shared bank account
If you’re unable to add your shared bank account to Venmo, it’s possible that the feature isn’t available to you at this time. You can try adding the debit card associated with that bank account or have the other account holder contact us to trade ownership of the bank account on Venmo.
How to link Venmo to bank account
Follow the steps below to link your bank account with Venmo.
- Tap the “☰” icon at the top of the app
- Tap “Settings” and then “Payment Methods”
- Tap “Add a bank or card…” and then select “Bank”
- Select your preferred verification method
What to when Venmo won’t let me add bank account
1. Try Manual verification Method
If you are trying to add your bank account with Venmo using the instant verification method, and it is not working for you, then you can opt for manual verification.
Note: Manual verification takes one complete day on Venmo to verify your bank account.
2. Check Venmo servers
If Venmo isn’t allowing you to add your bank account or is not working properly and throwing different errors to you, then it might be that the servers of Venmo are down.
So, before doing anything else, check the server status of Venmo on the down detector website.
If the servers of the Venmo are down, then wait till the servers get up and then try adding your bank account. If it was an issue due to servers, then you will not be able to add your bank account on Venmo.
3. Clear Venmo App Cache
Our devices store data for the app we use to run them fast and efficiently. This data is known as cache.
However, with time cache can become large and rather than providing benefits, it can cause issues. So, it’s always recommended to clear cache to fix issues such as crashing, freezing, and other issues related to the apps.
Follow the steps below to clear Venmo cache:
- Open Settings of your device.
- Now, Go ‘Apps and Notifications‘ or ‘Applications’
- Search for Venmo
- Tap on Storage and Cache
- Now, Tap on Clear cache
Note: These settings will differ slightly from device to device.
4. Update Venmo App
If you are using an outdated version of Venmo app, then it could be a potential reason why you won’t able to add your bank account with the app.
To update the app, you can head over to the Play store on Android devices and to the App Store on iOS devices. Or simply click on the links provided below:
- Download the latest Venmo App- Google Play Store (Android)
- Download the latest Venmo App- App Store (iOS)
5. Add your debit card and then your Bank account
In the past, several users who experienced similar issues with Venmo shared that adding their debit card associated with the bank account first to their Venmo account allowed them to add the same bank account.
So, you can also try adding your bank’s debit card first to Venmo and then add your bank account. It might work for you as well.
6. Contact Venmo support
If you have tried everything and still you are not successful in linking your bank account with Venmo, the next step is to contact Venmo support. They will be able to understand your problem better and assist you accordingly.
You can contact Venmo support by filling out this form or call them on (855) 812-4430 (M–F, 10:00 am–6:00 pm ET)
You can also contact Venmo support on their Twitter handle.
Furthermore, you can also chat with Venmo support in the app by going to Menu > Get Help > Contact Us > Chat with Us.
7. Contact your Bank
Still, you cannot add your bank account to your Venmo account, and Venmo supports have also lifted hands, then the last option that remains is to contact your bank.
You can call your bank or visit the nearest branch to know what’s the issue with your bank account.
Venmo is a peer to peer mobile payment app owned by PayPal. It is simple to use; just create your account, link your bank account, and you are ready to go. The best part of using the app is that it also provides you a debit card called Venmo card, which is like a standard debit card that can be used to take out cash from ATMs or used to pay bills at both online and offline stores.
Well, sometimes you may find issues while using the app, like what we discussed in this post. So, we hope you are able to know why you aren’t able to link your bank account with your Venmo app.
Ankit Kumar is an Engineer by profession and a blogger by passion. Over the last several years, he has written tons of articles, solving queries on Quora. He also has years of experience in investing in Cryptocurrencies, Funds, and Stocks.