Do you want to delete your Afterpay account and deactivate it?
Are you looking for a guide to assist you?
You have reached the right website if you are looking answers to your queries.
Here, in this post, we will talk about not only the procedure to delete Afterpay account but also a few things you must consider before you deactivate your account.
So, if you are ready, let us dive right into the details.
Things to consider before you delete Afterpay account
There could be many reasons why one is considering to delete their Afterpay account. Some might want to try out other BNPL platforms, whereas some might want stop using BNPL platforms for ever.
Whatever be the reasons, you can easily delete your Afterpay account. But, there are a few things that one must consider before even proceeding with the deletion procedure.
Here, we have included everything you must know before deactivation of the account. It’s necessary to check everything for a secure exit from the platform.
1. Check if account has balance
Before you can proceed with deactivation of your Afterpay account, you need to make sure that your Afterpay account balance is at $0.
You cannot delete your account if your Afterpay account shows any balance.
2. No pending installment
Afterpay allows users to borrow money for any purchase from a supporting merchant and online store. Users who need an urgent flow of money can enjoy services by Afterpay.
The popular BNPL (buy now, pay later) platform doesn’t put interest on the amount borrowed and user can pay back the amount in 4 easy installments.
And if you have finally decided to delete your Afterpay account, you must make sure that there is no pending installment for your account.
If you have any pending installment, whether the date is scheduled for next month, you will have to clear it before you can delete Afterpay account. Or you will not be allowed to deactivate your account and proceed.
3. No Active Purchase Order
Afterpay has partnered with all major brands. Users can simply pay using Afterpay during the checkout of their purchase order. And if the user has selected the Afterpay and proceeded with Afterpay as the method of payment, it will be considered as an active purchase order.
Well, if you are willing to delete your Afterpay account, you must check if there is no active purchase order on your account.
You will not be allowed to proceed with deletion procedure if there an active purchase order associated with your account. You can check the status in the payments section.
The only way out of this situation if by paying Afterpay the amount back. Afterpay allows users to pay before the scheduled payment of the installment.
MUST READ: Does Afterpay accept Cash App
4. Unlink credit/ debit card
Afterpay provides different options to the user by which they can pay back the borrowed amount. Users can manually pay the installment or they can opt in for automatic payments.
To set up the automatic payment users are required to link their credit or debit card and Afterpay deducts the installment automatically from the preferred linked card.
But, if you are going to deactivate your Afterpay account, you must make sure to unlink your credit or debit card.
Well, on deleting the account, the saved details like card details and other data will be deleted. But, it is always safe to unlink the registered card on your own to keep your data
5. Pending late fee
As you already know, Afterpay lets user pay back the borrowed amount as easy installments. A user is provided a payment schedule – specific date as well as the amount.
If a user fails to pay the installment on time, Afterpay charges a late fee. The fee generally varies and is determined by the amount user borrowed and total time taken.
If you are looking forward to delete your account, you will have to make sure that you do not have any late fees pending on your account. Again, you will be asked to pay back the amount before you can close your Afterpay account.
And that’s it.
That’s all you had to know before you delete your Afterpay account.
You can now proceed with the deactivation procedure. If you need help, follow the detailed guide in the next part.
ALSO READ: What happens if you don’t pay Afterpay (Solutions)
How to delete Afterpay account
The procedure to delete Afterpay account is quite easy. You can follow the detailed step-by-step guide included below for more details.
Step 1 – Open Afterpay
Start with opening Afterpay app on your device. Doesn’t matter if you are using an Android or iOS device, you can proceed with any of the devices. The app for both the platforms is available for free.
Well, you are here to delete your Afterpay account, you might not need the app again. But, we will suggest you update the app before you proceed with the steps.
This makes sure that you won’t encounter any app bugs and glitches.
You can even use Afterpay official website on your PC. Simply enter Afterpay.com in the search bar.
Step 2 – Select the ‘My Profile’ tab
After opening the app, you will be asked to log in with your details.
If you have already logged in, you will reach to the home page of the Afterpay app. There you will see ‘My Profile’ icon at the bottom of the same page.
It is the human avatar at the bottom right corner of the screen. Select it to continue with the procedure.
Step 3 – Select the ‘Deactivate Account’ option
In the same ‘My Profile’ tab you will see a lot of options related to your account. There on scrolling a bit you will see the option – ‘Deactivate Account’.
If you want to delete your account, select this option to continue.
Step 4 – Select the reasons for deactivation
On selecting the option to deactivate, the first thing you will be asked is the specific reason for the deactivation of the account. Here, you can confirm the reason before activation.
If you think there is something that can be resolved, we will suggest you contact Afterpay support team.
Step 5 – Enter account password
And finally, after confirmation of the reasons for deactivation, you will be asked to confirm your password.
Here, you need to enter the password of your Afterpay account. After you confirm your password, the Afterpay team will send you an email for the verification.
And that’s all that needs to be done.
The Afterpay support team will send a confirmation email once your Afterpay has been deactivated completely.
If you have directly reached to this part of this post and wondering why you cannot delete your Afterpay account, we will suggest you to consider checking the first part of this post.
FAQs
1. How to cancel Afterpay account?
To cancel your After account, you will need to go to the ‘My Profile’ tab on Afterpay app. There select the ‘Deactivate Account’ option. And after confirming the reasons for deactivation and your account password, you will be able to cancel Afterpay account.
Final Words
Allow us to wrap this post now, ladies and gents.
Here, in this post, we have discussed the guide to delete Afterpay account in easy steps. And along with the quick guide, you will also learn the things that should be kept in mind before you start the deactivation procedure.
Further Reading:
Fix: Afterpay account blocked from making purchases
Fix: Afterpay not showing up at checkout (Shopify, WP, etc)
How to stop Afterpay automatic payments
[7 Things] What happens if you don’t pay Afterpay | Solutions
(Update) Does Afterpay accept Cash App [Workaround]

Ankit Kumar is an Engineer by profession and a blogger by passion. Over the last several years, he has written tons of articles, solving queries on Quora. He also has years of experience in investing in Cryptocurrencies, Funds, and Stocks.