Is your Chime pay friends not working?
If you are having issues with the Chime pay friends, then you are at the right place. In this post, we have explained all you need to know about the Chime pay friends.
First, fret not if Chime pay friends is not working for you, as you are not alone who is having issues with Chime pay friends.
Below are a few comments by netizens:
@Chime i am so angry right now 😡 i have bills to pay and its very disappointing that its almost 3 days and i can not pay friends ! I need to pay my RENT! And transfer my money ASAP!! I need to know if this is goin to be working by tomorrow 😡
— Julie Rosales (@julie63913440) October 19, 2019
@Chime your move money and pay friends is down again. Also spot me must not be working because I was declined but I can't move any savings over either. You going to keep your customers in the dark again?!
— ♉️Topher💫 (@WillxCrossx) December 4, 2020
Why is my Chime pay friends not working
Chime pay friends is not working for you because you have exceeded your Chime pay friends limit, your internet is not working, you have not updated your Chime app, recipient is not a Chime member, or Chime servers are down.
Whatever be the case, there are a few things you can try out on our end to fix the problem or at least make sure that the issues isn’t from your side.
How to Fix Chime Pay friends not working:
1. Troubleshot your internet connection
The first step you need to perform is to test your internet connection. If your internet connection is not working fine or having issues, you will have loading issues with Cash App.
If you are subscribed to high-speed internet, it doesn’t mean you will always have high-speed internet. In contrast, the internet speed delivered may vary depending on the weather, the number of users and other factors.
So, it is highly recommended to perform an internet speed test. You can perform the test on Fast.com or speed test by OoKla.
Switch from Wi-Fi to Mobile data:
If you are using your Wi-Fi, and it’s not working fine or having issues while using Chime app, you can try to switch your internet to your Mobile data.
On the other hand, if you were already using your mobile data, connect it to Wi-Fi and try using the pay friends feature on Chime.
Note: Be safe or do not connect to any free public Wi-Fi while using the Chime or any other payment app for privacy and security reasons.
2. Check Chime server status
It’s generally a good idea to check the servers’ status of the apps and services you use if they are not working for you to make sure that the problem isn’t from the server side.
If the problem is on the Chime’s end, there isn’t much you can do to fix it. In that case, the only way left would be to either wait till the issue gets resolved or report it via Chime’s help and support channels.
That being said, to check the server’s status of Chime, there are a lot of free online services.
We would recommend checking Downdetector’s page for Chime. Here, you can check the live map and comments section to see if other users in your area are reporting similar issues.
Similarly, you can check IsTheServiceDown’s page for Chime. Like Downdetector, it also provides detailed reports of past outages and user-reported problems as well.
If the outage services show no issues with Chime servers, it’s very likely that the problem is on your side.
In that case, keep reading for more useful fixes!
3. Make sure you have not exceeded your Chime Pay friends limit
You can only send up to $2000 is a month via the Chime pay friends only.
If you have exceeded your Chime Pay friends limit, you will not be able to use it to send money to your friends.
So, before using the feature, make sure your monthly limit isn’t exhausted.
4. Make sure friends is a Chime member
If you have sent money to your friend via Chime pay friends, but your payment status is pending, it means your friend isn’t a Chime member yet.
However, your friend can accept the money by becoming a Chime member:
When you use Pay Friends to send money to a friend who is not a Chime member, your friend will receive a text or an email notification. It asks them to enter their required information to claim the funds and has 14 days to enter their required information and instantly claim the funds!
5. Update Chime App
Mobile users encountering issues when accessing the Chime app, need to check for pending app updates. Perhaps, there’s an app bug affecting the Chime and resulting in not working of the app properly.
Thus, with the latest updates being installed on your device, you can be sure the Chime app is running its latest version along with the most up-to-date bug fixes.
That being said, follow the steps below to update the Chime App on your smartphone.
- Open Google Play Store on Android devices or App Store on iOS devices.
- From there, search and locate the Chime App.
- Then, visit the Chime app page.
- Subsequently, to check if there are updates available, the Update button will be visible.
- Finally, tap the Update button if available.
Once you have updated the app, you would like to restart your device and open the Chime App. Now it should load and work properly; if not, follow other solutions below.
6. Try out Chime Web version
Another method to get around this problem is to log in to your Chime account from the Chime website on either your mobile device or PC web browser. So, this step can help you determine whether there’s a problem with the Chime app or your account.
To make your task simpler, here’s a link that’ll take you to the Chime website login page directly!
If it still doesn’t work, there might be an issue with the Chime servers as detailed above in step 2, or there is an issue particularly with your account.
Other the other hand, if you do not want to use Chime on the web, the other way could be to use the Chime App on another mobile device.
7. Contact Chime Support
Lastly, if you have tried everything and still the pay friends on Chime is not working for you, the last step that remains is to contact the Chime support.
To get in touch with Chime support, you can use one of the following methods.
- Email: [email protected]
- Phone: 844-244-6363
You can also ping them on Twitter support.
- Log in to your Chime mobile app
- Select the Friends tab
- Search for your friend’s name or $ChimeSign, or enter the email or phone number of someone who isn’t on Chime
- Enter the amount to send to the recipient and the reason that you’re sending the money
- Confirm the amount and the recipient
- Choose Pay now to send the money
Chime pay friends limit
You can transfer up to $2,000.00 per calendar month.
Chime is a financial technology company based in America which provides fee-free mobile and internet banking services. It is owned by The Bancorp Bank or Central National Bank.
Chime allows you to send and receive money to friends and family and helps you get your paycheck up to 2 days early. Using Chime, you can also overdraft up to $200 without paying any fee.
Well, like other services and apps, Chime is prone to issues and problems such as what we discussed today in this post. However, whatever be the case, there are a couple of things you can try out on your end to fix the issues and problems.
Ankit Kumar is an Engineer by profession and a blogger by passion. Over the last several years, he has written tons of articles, solving queries on Quora. He also has years of experience in investing in Cryptocurrencies, Funds, and Stocks.