[Answered] Why did I receive a Netspend card in the mail

Did you receive a prepaid debit card from Netspend in the mail, but you didn’t order or apply for it?

Or does your child receive a Netspend card?

The Netspend card you received in the mail has your name printed on it and even your address, but you didn’t apply for it.

If that is the case, Fret not! You are not alone; who didn’t order a Netspend card but got it with your name printed on it in the mail. There are many like you.

Below are some comments of the people who are in the same boat from different social media platforms and forums:

Netspend randomly sent me a card in the mail…wtf?! I didn’t apply or anything and it has my new address which I still haven’t updated at a lot of places…idk what to do I don’t believe there is anything on it but I’m afraid to call the number to activate and find out- Tweet Link

I received a letter in the mail telling me to activate my account. I never signed up nor have I ever heard about your company! I tried calling your phone number, which was useless. I cannot get around to speak to a person. How do I cancel the card and account? – Tweet link


Why did I receive a Netspend card in the mail

If you received a Netspend card in the mail, the reason could be either you have activated a temporary Netspend prepaid card or Netspend have received your information from any affiliate source, and they have sent you a prepaid debit card so that you can be their potential new customer.

If you have activated a temporary Netspend card, then it is the reason that you have received a prepaid card in the mail, as activating a temporary card generates an order for a permanent card, as per Netspend.

Well, if you haven’t activated a temporary Netspend debit card, then the other reason why Netspend sent you a card in the mail is that they want you to be their customer, and your information is received from any affiliate marketing service.

The Netspend marketing team sends a prepaid card to anyone whose data they receive. So, if you have received a card, they must have got access to your details from any third-party service, app, or website where you have recently signed up or provided your information such as your name, your address, etc.

Many users asked Netspend why they received a card when they didn’t apply or ordered one, and in reply, Netspend said the following.

Below are some of the tweets that Netspend replied to:

You can read out their policy below:

Offers and accompanying disclosures are sent in compliance with the Electronic Fund Transfer Act as implemented through Regulation E (12 CFR 1005.5(b)). Social Security numbers and dates of birth are not provided and are not connected to an offer in any way. Offers are not activated and cannot be activated without the recipient’s request to do so, and only after full verification of the recipient’s identity and legal age. The offer is NOT a credit card, it contains no value, and it cannot be used to conduct transactions. No credit report has been or will be obtained in connection with the offer, and the offer does not have any effect on the recipient’s credit.

NetSpend relies on affiliate marketing services as a source for reaching potential new customers and offer recipients’ information is acquired through these business relationships. A consumer’s name and address is provided to the affiliate marketing service when the consumer opts in to receive offers and marketing materials from the third party, as well as any third party with whom they may share the information. Because NetSpend feels strongly about customer privacy, we only contract with marketing affiliates that have collected the information from willing consumers that indicate they are at least 18 years of age, and have received permission to share it with us.

Steps are taken through the identification process to further ensure that a person under 18 cannot activate the offer. The offer cannot be used unless activated. During activation NetSpend verifies the identity of the person activating the offer to ensure that it can only be used by the intended recipient and that the person activating the offer is at least 18 years of age. If the recipient’s identity cannot be verified or they are under 18, the activation attempt is rejected.

Put simply, we do everything we can to make sure we don’t send card offers to anyone under 18. If someone under 18 attempts to activate a card with us, we require a parent to serve as the primary cardholder and will not activate a card otherwise.


What if your Child received a Netspend card in mail

If your child has received a Netspend prepaid debit card in the mail, the reason is the same as discussed above: your child might have provided their details on a third-party service, game, app, or website.

However, Netspend says, ” “We do everything we can to make sure we don’t send card offers to anyone under 18. If someone under 18 attempts to activate a card with us, we require a parent to serve as the primary cardholder and will not activate a card otherwise.”

Well, we think it’s nothing to worry about too much; follow the instruction below in the post to contact Netspend and request them to remove your Child’s data from their system.

Minor child received a stamped prepaid (NetSpend) card in the mail. Could this be identity theft? from personalfinance


How to remove your data from Netspend, so they don’t send you a card again

If you do not want to use a Netspend card and want to remove your data and information, such as your name, address, etc., from their system, you can simply reach out to them on Twitter or email them on [email protected] and request your data removal.


Final words:

Netspend is a leading prepaid card provider in the USA with over 10 million users.

Netspend prepaid debit cards can be used anywhere Debit MasterCard and Visa debit cards are accepted. Netspend cards can be used to purchase items both in online and offline stores. Moreover, you can also use it to withdraw money from ATMs worldwide.

To get a Netspend prepaid MasterCard and Visa cards, there are no credit checks, and no minimum balance is required.  Also, FDIC insures all transactions made using Netspend card up to the current coverage limit.

But Why Netspend send people their debit cards in the mail when they didn’t apply? It’s because that is their marketing strategy to gain new customers, as discussed above in the post.

So, that’s all for now. After reading this post, we hope you were able to know why you received a prepaid debit from Netspend in the mail even when you didn’t apply or order one.


Further Reading:

How to transfer money from Netspend to Chime

Does Zelle work with Netspend? How to add it?