Fix: McDonald’s app not Showing Bag

Not sure why your McDonald’s bag isn’t showing up in the app?

Searching for answers to the problem at hand?

Because of this issue, you may be unable to go through your purchases, place an order, or use any discounts related to your order. You can be unsure of the progress of your order without access to your bag on the McDonald’s app.

Fortunately, there are a number of approaches that might work to fix this annoying problem. If your bag isn’t showing up in the McDonald’s app, this article will give you some ideas as to why that may be and some troubleshooting steps you can do to fix it.

Why is my bag not showing up on McDonald’s app?

Short Answer: Your bag is not showing up on McDonald’s app because of technical issues, an outdated app version, an internet issue, or an uncleared cache.

McDonald's logo

1. Technical issues

It’s possible that your bag won’t show up in the app because of a server issue or technical difficulty. There might be a problem with the app or the server could be experiencing technical difficulties or heavy traffic.

2. Internet issue

The McDonald’s bag symbol will not appear if your internet connection is slow. It’s possible that your cellular data or WiFi connection is malfunctioning. Avoid this problem by making sure you have a stable internet connection.

3. Outdated app version

Some functions may not be available in older versions, and there may be compatibility concerns as well. Make sure you’re using the most up-to-date version of the McDonald’s app.

4. Uncleared cache

The cache might become corrupt if it is not cleared regularly. The McDonald’s bag not appearing in the app might be the result of a corrupted cache. To prevent this problem from occurring, you should delete the cache on time.

Fix: McDonald’s app not showing bag

Here are some things you may try if the McDonald’s app is giving you trouble and not displaying your bag:

Method 1: Refresh the app

Make sure you fully quit the McDonald’s app, uninstall any applications that are currently operating in the background, restart your phone, and then open the app again. Restarting the program is a quick and easy way to get rid of any issues that may have occurred unexpectedly.

Method 2: Inspect your internet connection

It is essential that you have a reliable connection to the internet. Inadequate or unreliable network connectivity may prevent the app from completely loading your bag. If you are using a Wi-Fi connection, you might try connecting to a different network or you can switch to mobile data.

Method 3: Get the latest version of the app

Make sure you’re using the most up-to-date version of the McDonald’s app. Bug fixes and speed enhancements are common in-app updates, so this might be the solution to your problem.

Method 4: Delete all app data and cache

Delete the app’s cache and data to see if it fixes the issue. In order to get rid of the corrupted cached data, you need clear the cache. If you’d want to clear your cache, do as instructed below:

  • Step 1: Open Settings on your device
  • Step 2: Navigate to the Apps section
  • Step 3: Select Manage Apps
  • Step 4: From the App Info screen, select Clear Cache
  • Step 5: Launch the app and check if the issue persists

Method 5: Reinstall the app

Uninstalling the McDonald’s app and reinstalling it may help if you’ve already tried everything else and the problem persists even after that. A clean installation increases the likelihood that underlying problems will be addressed.

Method 6: Get in touch with McDonald’s customer service

Getting in touch with McDonald’s customer service is the best option if none of the troubleshooting steps work. Based on your unique circumstance, they will be able to give tailored support and provide a solution.


1. Why can’t I place an order on the McDonald’s app?

It’s possible that you are unable to use the app to place an order because of an outdated version of the program. Because the McDonald’s app is only functional at McDonald’s restaurants, you’ll need to keep your app up-to-date if you want to continue placing orders from your location after McDonald’s has opened additional restaurants.

2. What should I do if my bag is not showing up on the McDonald’s app?

As a first step, make sure you have the most recent version of the app loaded, try restarting the app, and verify your internet connection. If the issue remains after doing so, try uninstalling and reinstalling the program. You may also contact McDonald’s customer service for assistance.

Final Words

It’s frustrating when you’re attempting to place an order from McDonald’s and your bag doesn’t appear on the app. It’s possible to avoid any issues while using the McDonald’s app for ordering by being aware of these potential causes and implementing the relevant solutions.