(12 Fixes) Why is Robinhood not working

Are you having issues with the Robinhood app not working, loading, or opening?

If you happen to face the same problems, worry not đź‘Ś.

In this guide, we’ve provided a total of 12 fixes for the Robinhood App not working or loading!

So, let’s get started.

Robinhood logo

Fix Robinhood Not working, loading, or not opening

1. Check Robinhood server status

Before you do anything, it’s generally a good idea đź‘Ť to check whether the issue lies on the server or the client-side. If the problem is on the Robinhood’s end, you won’t be able to anything on your side 🤷‍♂️.

In that case, the best course of action would be to either wait it out or report it through Robinhood’s Help centre and social support handles.

There are lots of online services that we can freely utilize to check Facebook’s server status.

There are several services that provide the real server status of several companies.

For this, we recommend checking Downdetector’s page for Robinhood. Here, you can check the live map and comments section to see if other users in your area are reporting similar issues and problems.

Also, you can even check Robinhood’s server status page to know if there is an outage or not.

If the outage-detecting services show no problems with Robinhood’s servers, then it’s very likely that the problem is on 👉 your side.

In that case, keep reading for more useful fixes!


2. Check your Wi-Fi connection or use mobile data

Another simple reason you cannot use Robinhood might be that your internet connection is not working or having issues.

We would recommend you to run a speed test and check if your Wi-Fi has sufficient internet speed.

Moreover, turn off your Wi-Fi and turn on your cellular data and open Robinhood and check if it is working now or not. If you were already using your mobile data, try connecting to Wi-Fi and then try using the Robinhood app.


3. Turn on/off your VPN

Another potential reason due to which your Robinhood app may not work is the VPN.

A VPN service disguises your location and hides your online presence. However, some services, especially payment services and apps, require your location to complete the payment.

So, if you are using a VPN, please turn it off and try to use the Robinhood app; it should work now.


4. Update Robinhood App

Another reason why you are not able to use Robinhood is that you are not using the latest version of App.

Robinhood App gets updated quite frequently to get issues and problems fixed.

So, it is important to use the latest version of the app.

Follow the steps below to update the Robinhood app:

  • First, open your App Store (iOS) or Play Store (Android).
  • From there, search Robinhood.
  • If there are updates available, tap the Update button.

5. Force Stop Robinhood App

Another way to fix the crashing, not opening or not working issues of the Robinhood app is to force stop the app.

Force stopping the app clears the temporary data or files that might hinder the app from working correctly.

To force stop the Robinhood app, follow the steps below:

  • Head over to the Settings app, select Apps & notifications or App Management.
  • Now, choose or search Robinhood App from the app list.
  • Next, choose Storage & cache.
  • Following that, tap on ‘Force Stop.’

Note: These steps will be slightly different from device to device.


6. Clear Robinhood App cache

Similarly, If you are a heavy user of the Robinhood app, then cache could be a silent culprit 🤫 behind your Robinhood app not working or loading issue.

Our smartphones collect and store the data and files of the apps and services we use the most to speed up those apps.

However, with time this data can become large and rather than providing benefits, it can cause issues.

So, it is always recommended to clear the cache of the Apps. To remove the cache of the Robinhood App, follow the steps below.

  • Head over to the Settings app, select Apps & notifications or App Management.
  • Now, choose or search Robinhood App from the app list.
  • Next, choose Storage & cache.
  • Following that, tap on Clear Cache.

Note: These setting will differ slightly from device to device.


7. Sign out and Sign in again

If the Robinhood app is not working properly for you, try re-signing. By doing this, you’re refreshing your account login information and your session. Thus, possibly having a chance for the app to work correctly.


8. Restart/ turn on or off your phone

Restarting your device can halt unnecessary apps and other processes running in the background, and you can launch a new session with the Robinhood app.

Moreover, it prevents excessive CPU, RAM, and memory usage, thus providing you with a less laggy user experience.


9. Uninstall and Reinstall Robinhood App

Moving forward, you can try completely uninstalling and reinstalling the Robinhood app.

By deleting and reinstalling an app, you can ensure all the app files are deleted and are free from any corrupted files or installation issues.

Steps to reinstall the Robinhood app is similar no matter which smartphone (Android or iOS) you’re using:

  • First, uninstall the Robinhood app, either by long-pressing for the selection menu or through the Settings.
  • Now, select Uninstall or Remove App.
  • Next, you can choose to restart your smartphone or simply head over to the Play Store or App Store to install the Robinhood App.

Once you download and install the Robinhood App, log in with your details, and now the app should work fine for you; if not, try other methods below.


10. Use Robinhood Web version

If you have tried everything and still can’t use the Robinhood app, try using Robinhood on PC.

To use Robinhood on the web, simply visit the Robinhood.com, log in with your ID and password, and you are good to go.


11. Make sure using Robinhood compatible Web-Browser

If you are already using Robinhood on the web, make sure you are using one of the following browsers

Robinhood majorly supports only these web-browsers:

  • Google Chrome
  • Safari
  • Mozilla Firefox
  • Microsoft Edge

Other Web-browsers aren’t supported by Robinhood because they say:

We want to make sure Robinhood Web customers have the best experience possible, which led us to the decision of removing support for certain (and often older) browsers. Supporting older browsers means that there’s more code to fix old features, slowing the experience and making it less stable for all users.


12. Contact Robinhood support

You can also ping Robinhood on its Twitter support page. Contact them and explain the issue; they will be able to assist better.

Contact Robinhood Support

You can also ping Robinhood on its Twitter support page. Contact them and explain the issue, they will be able to better assist you.

contact


Final words:

Robinhood Markets, Inc. is an American financial services company known for pioneering commission-free trades of stocks, exchange-traded funds and cryptocurrencies via a mobile app introduced in March 2015.

It is one of the USA’s largest trading apps and has 31 million users as of 2021.

However, being big and large doesn’t mean it is not prone to problems and issues. There are times when people face issues and problems while using the Robinhood app, which might be due to several reasons and can be either from Robinhood’s end or from the user’s side.

Here, in this post, we have provided all the possible ways to fix the not working or not opening problems of Robinhood.

So, that’s all for all. We hope you were able to fix the issues with your Robinhood app after reading this post.


Further Reading:

[Fix] Why can’t I withdraw money from Robinhood