Fix: Barclays online banking not working

Is Barclays online banking not working for you?

Having trouble with Barclays Online Banking?

Fret not as we have outlined the potential causes and the troubleshooting techniques below to help you address the issue at hand.

Why is Barclays online banking not working?

Short Answer: Barclays online banking is not working because of a server crash, erroneous login details, poor internet connection, outdated browser, or uncleared cache.

Barclays Logo
Image Source: Barclays

Barclays online banking may be unavailable while the site is being updated or repaired, so please be patient. It’s also possible that your present internet connection is steady.

The problem with accessing your Barclays online banking may also be due to an outdated or corrupted cache. It is advised that the browser’s cookies and cache be cleared before using Barclays online banking. The same problem may also be caused by using an unsupported browser or by entering invalid credentials.

How to fix Barclays online banking not working

Method 1: Check the status of the server.

It’s important to rule out the possibility that the issue originates from Barclays’ end before proceeding with troubleshooting. Visiting your Barclays status page is the most reliable way to verify this.

Simply searching “[bank name] service status” on Google should get the relevant information. You might also try a service like Downdetector. To report issues with a website or service, go here. Additionally, it records the location of each user, which might be useful if the issue is potentially regional.

There may be a delay until the server comes back up because of maintenance or heavy use. On the other hand, if the server is functioning normally, go to the next troubleshooting step.

Method 2: Double-Check Your Qualifications

Verify that the correct credentials are being used. Be sure you aren’t confusing your various bank login credentials. It’s a little point to bring up, but it’s not shocking to learn that missing characters and misplaced capitalization are common causes of confusion.

If you input the wrong login information, you will be unable to use Barclays online banking.

To get access to your Barclays account, you will be asked to input your 12-digit membership number. When you’ve lost your membership number and can’t remember it, you may attempt to retrieve it by going to the website and selecting the “Forgotten your membership number?” link.

Data beyond your surname and birthdate may be required to access your account, depending on its nature.

Method 3: Examine your internet connection

If you’re experiencing issues with Barclays’ online banking, you could start by verifying that you have an active internet connection. The inability to connect to the internet may be remedied by turning off the WiFi and then turning it back on again. Restarting the modem or router may be necessary if nothing else seems to be working.

Switch between using Wi-Fi and cellular data as required and switching on and off airplane mode. If a device can’t establish a network connection, make sure there are no obstructions between it and the network or modem.

If you’ve previously checked to make sure your broadband connection is alright and you’re still experiencing trouble with Barclays’ online banking, try the steps below.

Method 4: Upgrade the browser

Always use the most recent version of your preferred web browser. Updates often include bug fixes, improved performance, and other features that users may find useful when surfing the web. Additionally, it has the potential to resolve any browser-related difficulties, such as login problems.

Your web browser must automatically update itself. Chrome users may manually look for upgrades by visiting chrome:/settings/help in the address bar. Select Menu, Help, then About Firefox. One other option is to visit the browser’s official page, where the most recent version may be obtained directly.

Method 5: Delete the browser’s cache and cookies.

Cache corruption may cause the bank’s website to malfunction, or force your browser to malfunction and behave unexpectedly. To ensure that your browser is operating properly, clearing its cache may be done in a matter of seconds.

However, it is not necessary to remove everything. You will be logged out of every account you have, which is inconvenient.

Rather, you should look up your bank’s domain name in your browser’s address bar and erase the cookies associated with that site. It’s a solid first step to take, however, probably, they’re also utilizing cookies from other domains, which will be more difficult to identify.

Method 6: Make use of some other browser

As it’s possible that the issue is isolated to your current browser and may be fixed simply by switching to a different one, trying to access the website in another browser might be the best option to see whether the issue is resolved.

Switching to a separate browser for one or two weeks may help you determine whether your experience will be enhanced by doing so. You may want to do this if you notice a decline in the browser’s performance while accessing a certain bank’s website, or if it tends to malfunction often when doing so.

Method 7: Restart your device

Try restarting your device to see if it resolves any problems you’re experiencing with Barclays online banking. Do this every time you run across a problem when surfing the web.

Once your computer has finished restarting, open a web browser and verify whether the Barclays online banking page loads properly.

Method 8: Contact Barclays Customer Support.

If you’ve tried the aforementioned steps and are still experiencing trouble with Barclays online banking, you may approach Barclays support for assistance.

You can call the right department and get help. Simply call 0800-151-0900 or, if you’re calling from a UK mobile phone, 0333-200-9090.

Another option exists for getting the necessary help. If you have a query, you may tweet it to them at @BarclaysSupport.


1. Why does my Barclays Online Banking keep saying bad request?

There are a few potential root causes for this problem, but the most common ones include broken cookies or being banned from setting them. For problematic websites, utilize the “3-bar” Firefox menu button to clear the Cache and delete the Cookies.

Final Words

That’s all for now.

For your convenience, we have outlined the probable causes and remedies above that will assist you in determining the problem’s origin and applying the appropriate solutions.