Do you want to know why DoorDash keeps telling you that you already have an account?
Are you trying to find a solution to the problem?
There may be several factors at play if you’re unable to log in to your DoorDash account or are getting an error message stating that you already have an account. Yet, there is no need to worry, as this post has provided some easy solutions to the problem. So, make sure you stay tuned for the same.
Why does DoorDash say I already have an account?
Short Answer: DoorDash says you already have an account because you have a DoorDash account with the same email, your account has been jeopardized, or there is a technical glitch with DoorDash.

1. A DoorDash account is already in place.
DoorDash will show the error message if you attempt to sign up again using an email address or phone number that has previously been used to create a DoorDash account.
This indicates that you have already registered an email address or phone number with DoorDash. You may try signing up with a different email or phone number or logging in with the one you already have.
2. There has been a breach in your account.
Someone else is probably already using your email address or phone number to create an account without your consent. It’s also possible that you’ve forgotten you gave someone your email address. They may have signed up for DoorDash using the same email. You might give them a call and ask whether they have a DoorDash account set up with that email.
3. There’s a technical issue.
DoorDash may be experiencing technical difficulties that are resulting in the system displaying errors. A glitch in the DoorDash system might be the root cause of your problem.
How to Fix: DoorDash says I already have an account
Method 1: Change your password.
As we’ve already established, you may be logging in using the same email address you used initially when you signed up. To avoid having to register again, you may try logging in first if you remember the password.
In case you can’t recall it, however, a password reset is always an option. Assuming you already have an account with DoorDash but can’t remember the password, you can easily reset it by following the instructions sent to your registered email address.
Method 2: Log in using a separate device.
If you still have trouble getting in, you might try using a different mobile device. Another option is to sign into DoorDash through the website rather than the app and see if the problem still occurs.
Method 3: Sign up for a new account
Creating a new DoorDash account with a different email address or phone number may be worth a go if the previous two solutions do not work for you. With this method, some customers have been successful in fixing the problem, so why not give it a try?
Method 4: Ensure that the app is regularly updated.
As we’ve already stated, a bug in the DoorDash system is another possible cause of this problem. To be on the safe side, update the app regularly. Maintaining an up-to-date version of the Doordash or Dasher app is crucial. If you want the best performance and the least issues, you should always use the most recent version of the software.
Method 5: Get in touch with DoorDash’s customer service team.
You may contact DoorDash’s customer service if you suspect that a third party has acquired unauthorized access to your account and ask that the account be deleted or that you be given temporary access.
If you’ve exhausted all other options and still need help, you may reach out to DoorDash’s customer service team for assistance. They can tell you whether you have an existing account and how to log in if you do.
How to remove my phone number from DoorDash
A phone number cannot be deleted from DoorDash without adding a new one. These are the measures to take if you want to delete a phone number and replace it with a new one:
- Step 1: Launch the DoorDash app or go to the DoorDash website.
- Step 2: Log in to your DoorDash account.
- Step 3: Choose the Account tab.
If you are using the app, you may access your profile by clicking the icon in the app’s top left corner and selecting Profile. While accessing the website, you must tap on Account after clicking the three horizontal lines in the top left corner.
- Step 4: Remove the phone number and add a new one
- Step 5: Save the changes
If you are using an app, after making changes, choose the checkbox in the app’s top right corner to save them. If you’d like to save your progress on the website, just click the Save button below.
FAQs
1. Why won’t DoorDash let me sign in?
You are unable to log in to DoorDash for many possible reasons: a server is down; you entered the wrong credentials; there is a technical problem; or your account has been disabled or revoked for violating DoorDash’s guidelines for use.
Final Words
It is evident from reading the post that there are several potential causes for the DoorDash error message you are facing. For assistance, read the aforementioned fixes.
If you follow these steps carefully, you should be able to resolve the problem where DoorDash claims that you already have an account. The post also covers the steps necessary to remove your DoorDash phone number.

Having earned a Bachelor’s degree in Commerce from Ravenshaw University, with a background in Accounting and Finance, Akshita Pattanayak contributes to UniTopTen by writing clear and concise articles based on Finance-Tech. With more than a hundred fin-tech related articles, she hopes to educate people about how banking and payment apps function.