Are you having issues with the Wells Fargo online enrollment procedure?
Are you finding it hard to enroll to Wells Fargo online access?
Here, we will be including all the reasons explaining why Wells Fargo online enrollment is not working. And along with the reasons, you will find the methods to solve issues with Wells Fargo online enrollment procedure.
Why is Wells Fargo online enrollment not working
Wells Fargo online enrollment is not working because you are submitting the wrong SSN or ITIN, you might be submitting an incorrect account number or card number, users are asked to submit a US phone number, see if you are submitting an eligible phone number, and active email address.
To access the Wells Fargo account on online platforms, the users have to enroll themselves in the Wells Fargo online access. Only after the successful enrollment users can access the Wells Fargo services on both the mobile app as well as websites.
But, sometimes, users report that their Wells Fargo online enrollment is not working as intended. There can be very reasons why you are finding it hard to enroll yourself. Here, in this post, we have already talked about the possible reasons which might be causing the problem. The next part talks about the methods to fix this error.
Fix: Wells Fargo online enrollment not working
Now, let’s see the possible fix for the problem. Start with the first point and proceed with the second one only after you are sure that nothing wrong is being done on your end.
1. Check your SSN or add Tax ID number
For the enrollment to the Wells Fargo online access, the very thing that users are asked is their SSN or the Social Security Number. It is the nine-digit number that is assigned to an individual. And if for some reason, you are entering an incorrect SSN, you won’t be able to proceed with the Wells Fargo online enrollment procedure.
For the users who cannot add their SSN for some reason, Wells Fargo allows them to add their ITIN or Individual Tax ID number. And to proceed with the next step of enrollment, submit the correct Tax ID number as it is required for the identity verification of the user trying to enroll themselves.
If you are submitting the correct Social Security Number or Individual Tax ID Number and still encountering the same problem with the process, we will suggest you proceed with the next point.
2. Submit card number or loan number
The great thing about the Wells Fargo enrollment procedure would be the available options to prove the identity of the user. User can enter their Social Security Number, and if that’s not available to them, the other option for the identity verification that is considered by Wells Fargo is the Individual Tax ID Number.
Well, if you still cannot get through it, there are other available options on the list. You just need to select the ‘I don’t have this number’ option just below the SSN section.
On selecting the option, Wells Fargo will show you more options by which you can prove your identification.
If you have a Wells Fargo credit card or debit card, you can enter the card number in the given space. Again, if you do not have access to your card number, you can choose to enter the loan number as well.
This is quite obvious, but we must ask you to enter the details carefully. The wrong submission of the details results in Wells Fargo online enrollment ‘not working’ problem.
3. Submit active email address
If you have entered the correct details and successfully verified your account for the Wells Fargo online enrollment, you will be asked to submit an email address.
The email address needs to be active to receive important emails from team Wells Fargo. And before you can successfully sign up for the Wells Fargo online enrollment, your email address will be verified by the concerned team.
So, always make sure to enter an active email address. Also, check if you are submitting the correct email address. Check it once before you submit it. You must also have access to the same email for receiving important updates.
4. Submit a US phone number
Other than email, you will be asked to submit your United States-based mobile phone number. And yet again, if you submit an incorrect number, you will encounter Wells Fargo online enrollment ‘not working’ error.
A mobile phone number is necessary for the contact purpose. So, before submitting your phone number, make sure it is a US-based phone number.
And that’s all required for the enrollment procedure.
5. Check Wells Fargo service status
Till now, we have discussed the alternate details that you can submit for the Wells Fargo online enrollment procedure. We also mentioned how it is necessary to submit the correct information to verify your identity.
Well, if you are submitting the correct details and still cannot enroll yourself, there could be issues with the Wells Fargo services. Sometimes, due to glitches in the system, you can encounter errors even on doing everything right on your end.
In a situation like this, you are supposed to wait for the services to work again as intended. It is also a good decision to keep an eye on the websites like – Downdetector.com, which shows you the number of issues reported for Wells Fargo services.
There is no official Wells Fargo service status page. That’s why report tracking websites will assist you. You can also consider following the official Twitter handle of Wells Fargo for more intel.
6. Contact Wells Fargo support
Well, if the Wells Fargo services are online and working fine, and if you are still encountering the same issues with Wells Fargo online enrollment, we would suggest you contact the Wells Fargo support.
The Wells Fargo support team would be able to assist you with the enrollment procedure.
You can call the team at 1-800-956-4442.
Or reach out to the official website and make an appointment – link.
You can try contacting the official Wells Fargo Twitter handle for more help – link.
And that’s all for this post.
You can check out the possible reasons why Wells Fargo online enrollment is not working along with the methods to fix the problems.
And for more details and assistance you can write to us.
Ankit Kumar is an Engineer by profession and a blogger by passion. Over the last several years, he has written tons of articles, solving queries on Quora. He also has years of experience in investing in Cryptocurrencies, Funds, and Stocks.