(10 Ways) Fix Triller App Not Working, Freezing, Not Connecting or Loading

Is Triller App not working, freezing, not loading, or not connecting for you?

If that’s that case, you are at the right place; in this post, we have provided all the possible ways to fix the connecting and not working issues with Triller App.

Triller is a short video-sharing app based in Los Angeles, California. The platform allows anyone to share short videos, including the ones with automatically synchronized to music using AI.

Well, Triller was initially released in 2015 as a video editing app before converting into a short video-sharing app. The app gained the popularity in mid-2020 after the TikTok ban in India.

Overall, Triller is a clean and straightforward app with many features to create music videos, skits, and lip-sync videos containing background music.

However, sometimes users might experience issues while using the app. Some users may face crashing issues with Triller, while for others, the Triller app may just freeze.

Whatever be the reason, there are some general ways and tricks that will always fix Triller not working problem.

So without wasting more time, let’s begin with the solutions to fix Triller not working or freezing issues.


Why Triller is Not Working, Freezing, Crashing, or not connecting:

If the Triller app is not working for you, then there might be a number of reasons.

Firstly, it can be that your internet is not working correctly. If your internet connection is fine, then it might be that your device has some issues with the cache or the storage.

Also, sometimes the Triller app may not work for you because your account is blocked by the servers of the App. 

Lastly, if everything is fine from your side, it can also be the case that servers of the Triller are down.

Well, whatever be the case, below are all the possible ways to fix Triller crashing, freezing, and not connecting issues.

How to Fix Triller App Not working, Freezing, not connecting or loading:

Below are the 10 ways to fix Triller app not working or crashing problem.

  1. Your Check Internet Connection.
  2. Restart Your Device.
  3. Clear Triller cache and data.
  4. Force stop Triller app.
  5. Uninstall and Reinstall Triller
  6. Download The Latest Triller App.
  7. Free Up Space of your device
  8. Your IP is blocked by Triller: Try using a VPN
  9. Factory reset your device
  10. Server of Triller are Down.

Your Check Internet Connection

The first and the most culprit reason why your Triller app is not loading or working is your Internet connection.

So, before you processed, the first step is to check your internet connection.

Try to switch your internet from mobile data to Wi-Fi or vice-versa.

Restart Your Device

The most basic step to fix crashing Triller or any app is to restart your device.

Restarting the device kills all the background activities and also clears the temporary memory know as RAM.

So, restarting your device can solve the crashing and not working issue of Triller.

To restart your device, just press and hold power for a few seconds and tap on the restart button.

Clear Triller cache and data

Smartphone’s store the cached data for most apps that you use regularly, and with time, this can become large and cause problems rather than providing benefit.

So, it is always recommended to clear the cache and data of the apps to fix problems like crashing and freezing.

Below are the steps to clear the cache of the Triller App to fix it’s not working or freezing problem.

From Triller App settings:

  • Tap on your profile from the home screen of the thriller app.
  • Now, tap in the setting icon in the top right corner.
  • Now, scroll down to the bottom to find the option ‘Clear Cache’ and tap on it.

From Your Device settings:

  • Go to the settings of your smartphones.
  • Now, go to the Apps.
  • Here find ‘Triller App‘ and tap on it.
  • Now, tap on ‘Storage and cache.’
  • Here, tap on clear cache.


Clear Cache Triller App

Force stop Triller app

If the Triller app is crashing for you, then the best way to fix it is to force close the app.

To force stop Triller, go to your smartphone’s Setting-> apps-> Triller-> Force stop.

Once you force stop the Triller app, relaunch it, and it should work fine now.

Force Stop triller App

Uninstall and Reinstall Triller:

Another method to fix Triller app freezing or not working or connecting is to uninstall the app and reinstall the app.

If clearing the cache and force-stopping the app doesn’t work, then just uninstall and reinstall it.

To uninstall the Triller app, head over the smartphone settings and then go to apps- > Triller -> Uninstall.

Uninstall Triller app

Once you uninstall the app, just go to the App Store on iOS or on the Play store on Android to download and install the latest version of Triller.

Download The Latest Triller App:

Most apps keep updating over time as the developer constantly works to find issues and problems with their apps.

The new versions of the apps always fix some bugs and problems housed in the previous version.

So, make sure that you are always using the latest version of the Triller app.

You can download the latest version of Triller from the links below:

Free Up Space of your device

Triller or any app can sometimes crash and may not work correctly if your device does not have ample amount of Space.

So, Make sure that your device has sufficient storage.

To delete unwanted files, photos, and apps from your smartphone, go to the Settings -> Storage. Here choose the files that you don’t require anymore and delete them.

If you have some games installed on your device, try uninstalling them if you don’t play them as games usually take a lot of Storage.

Your IP is blocked by Triller: Try using a VPN

Some bots on the servers of apps block the IPs of users if they find something unusual.

So, if you were logging in and out of your Triller account very fast, or you were trying to log in from multiple devices, than it might be the case that your IP address is blocked by the servers of Triller.

If that’s the case, none of the above methods will work. Here you will have to use a VPN (Virtual Private Network).

Just download any VPN app, paid for free from the Play Store or App Store, and connect to any server.

Now, remove the Triller app from recent apps and relaunch it.

It should now work if your IP was blocked.

Factory reset your device:

Note: Make sure to take a backup of your data before you factory reset your device as it deletes all your data, including all files, images, apps, contacts, accounts, etc.

When nothing works, the last option that remains is to factory reset your device.

To reset your device, Go to Settings -> System-> Reset Options->Factory reset.

Note: These settings will be slightly different for different devices.

Triller servers are down:

If you have tried everything from your side and still the Triller app is not working for you, it is a server-side issue, and you can’t do anything.

Conclusion: Triller App Not working Fixed

We hope you were able to fix crashing and not working issues with the Triller app after reading this post.

If you are still having issues with the app, you can contact Triller support on Twitter or mail them.