Fix: Taco Bell Rewards not Working

One of the many perks of being a regular Taco Bell customer is access to the chain’s extensive rewards and discount program. Yet, there are situations when consumers have trouble with the rewards redemption process or the rewards program itself.

We’ll go through both redeeming your Taco Bell rewards and troubleshooting any issues you may be having with your Taco Bell rewards in this post.

How to redeem Taco Bell rewards

Please follow the instructions below to claim your Taco Bell rewards:

  • Step 1: Launch the Taco Bell app on your smartphone.
  • Step 2: Access your account.
  • Step 3: Navigate to the “My Rewards” tab.
  • Step 4: Choose the kind of reward you want.
  • Step 5: Select the “Redeem” option.

In the event that you are eligible for more than one sort of reward, you will be shown a selection of available items from which you may choose to add to your shopping cart. Upon making a purchase, the points may not be visible for up to two days. Since the points might lapse following 6 months if they are not used, you should use them as soon as possible.

Fix: Taco Bell rewards not working

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Image Source: Taco Bell

Method 1: Verify the Availability of the Taco Bell App Server

The Taco Bell app server may be down, which might prevent you from redeeming your rewards. Customer awards and the ability to redeem them via the app might be revoked if the app server goes down or has technical issues.

If the app server is experiencing problems, consumers may have to wait until they are fixed before redeeming their rewards; Taco Bell may post updates on the app or social media regarding the server’s status.

Method 2: Examine Your Internet Connection

If the Taco Bell app is not recognizing your rewards, you may need to change your internet connection. Infrequent network outages may prohibit the app from retrieving reward data.

Users who are having trouble redeeming their rewards can consider resorting to a separate internet connection, like going from Wi-Fi to mobile data or vice versa, and afterward restarting the app.

Method 3: Reboot Your Device

If your Taco Bell rewards aren’t working, try restarting your device, a simple but effective fix for many technical difficulties. The Taco Bell app’s reward system might malfunction if the operating system or other applications currently running on the device cause problems.

If the Taco Bell app isn’t working correctly, try rebooting your device to see if it clears up any remaining background processes or software issues. Taco Bell recommends that after a device restart, consumers access the app to ensure that their points are redeemed properly.

Method 4: Install the most recent version of the Taco Bell app.

If your Taco Bell app is out of date, updating to the most recent version may fix any rewards issues you’re having. Bugs or glitches in earlier versions of the program may cause problems while redeeming awards.

Customers should check the app store on their mobile devices to see whether Taco Bell has released an updated version of the app that addresses these problems. If there is, install it, and then launch the app again to test whether or not the rewards are being redeemed.

Method 5: Check the terms and conditions

When trying to redeem a prize, it is important to check the terms and conditions to see whether there are any limits or exceptions. Also, make sure you are eligible for a certain reward program before attempting to redeem it.

Method 6: Delete the Taco Bell App’s Cache

In certain cases, rewards won’t work until you clear the Taco Bell app’s cache. Occasionally, the app’s cache might become messed up, which can affect how rewards and other features work.

Consumers may remove the cache of the Taco Bell app by going into the device’s settings, selecting the app from the list of installed applications, then clicking “Clear cache” or “Storage,” respectively. When the user has cleared the app’s cache, they should restart the app to see whether their incentives have been properly applied.

Method 7: Get in touch with Support

If you have tried the aforementioned solutions and your Taco Bell rewards still aren’t functioning, it’s best to get in touch with Taco Bell’s customer service.

Taco Bell has many channels for contacting customer service, including a phone number, an email address, and an online form.


1. Do Taco Bell points and rewards expire?

Yes. If you don’t use your points to claim a reward within 6 months of the calendar month you got them, they will expire. And if you do not redeem your reward before the 31st day after it has been credited to your account, it will be forfeited.

2. Will I earn points on delivery orders?

To receive rewards, your Taco Bell delivery order must meet certain criteria. Purchases via delivery partner apps (such as DoorDash, Uber Eats, Postmates, and Grubhub) do not qualify for points, though.

Final Words

In conclusion, the Taco Bell rewards program is an excellent method for consumers to get special deals and rewards for their existing customers. You may quickly and simply redeem your rewards and resolve any problems you may face with the program by following the instructions provided on this page.