Having trouble transferring tickets on SeatGeek?
When you’re looking forward to going to an event with a loved one but you can’t give them your ticket, it may be really irritating. If this is something you’ve experienced, know that you’re not alone.
But don’t worry! Troubleshooting the problem at hand will be much easier after reading this article as you get access to some practical solutions. So let’s get started!
Fix: SeatGeek ticket transfer not working
Method 1: Make a payment on your invoice
SeatGeek may send you an invoice detailing your season ticket package purchase and any outstanding amounts after you make your purchase. There may be a balance due on your invoice if transferring your ticket does not work.
Here’s what you should do to fix the problem:
- Step 1: Sign in to your SeatGeek account.
- Step 2: Place your cursor on your username and choose “Manage Account.”
You will be sent to your Account Manager by doing this.
- Step 3: Go to the “Payment” section, which is adjacent to the “Offers” section.
- Step 4: Review the invoice to see whether there is an outstanding amount for your season ticket package.
- Step 5: If there is an outstanding amount, continue with making the payment to settle the invoice.
Having paid your invoice, if the ticket transfer still doesn’t function, you should get in touch with a SeatGeek agent.
Method 2: Check whether the server is offline
Ticket transfers and other features of the SeatGeek platform may be temporarily unavailable due to server difficulties or maintenance. If you try to transfer tickets and nothing happens, first check whether SeatGeek’s systems are down or having issues.
In case you haven’t already, follow the official SeatGeek profiles on social media (like Twitter and Facebook) for the latest information on the condition of their servers. If SeatGeek is experiencing server issues, your options may be limited until they are fixed. There’s nothing to do except wait it out till the servers are back up and operating before attempting to transfer tickets.
Method 3: Check Your Connection to the Internet
Transferring tickets on SeatGeek, as with other online activities, requires a constant and dependable internet connection. Problems with the transfer process could occur if your internet connection is unstable.
Verify your network connection, either Wi-Fi or Ethernet. Make sure you have an active internet connection. To restore your internet connection, try restarting your modem or router. Make sure you have a reliable internet connection before returning to SeatGeek to try transferring the tickets again.
Method 4: Confirm your phone number
For safety reasons, while selling or transferring tickets on SeatGeek, customers must authenticate their cell phone numbers. Here’s what you need to do to confirm your phone number if you haven’t already:
- Step 1: Sign in to your SeatGeek account with your credentials.
- Step 2: Navigate to the “My Account” section of your SeatGeek profile.
- Step 3: Find the “Personal info” tab and click on it.
- Step 4: Go to the bottom and locate the “Phone Number” section.
- Step 5: In case you haven’t added already, click the “Add” option on the right to add your phone number.
- Step 6: Once you’ve entered your phone number, choose the “Verify your phone” option.
To ensure your identity, SeatGeek will text a verification code to the number you supply.
- Step 7: Type the verification code into the box that displays.
There shouldn’t be any problems with ticket transfers once you’ve validated your phone number.
Method 5: Make sure you have entered correct recipient information.
The SeatGeek ticket transfer process allows you to transfer your tickets to another individual by inputting either their name, SeatGeek account, email address, or phone number.
When entering the recipient’s information, please be as precise as possible. The ticket transfer will fail if the information you entered is invalid or does not correspond to a valid SeatGeek account.
Before making the transfer, double-check the details of the intended recipient. Look through the information to make sure there are no spelling or grammatical errors. Directly asking the receiver for their SeatGeek login, email address, or phone number is the best course of action if you have any doubts about the information you have.
Method 6: Wait for the barcodes to be released
Transferring tickets may not always be possible due to a lack of accessible barcodes. This is a usual situation that often lasts until the beginning of the season or until the league releases its schedule.
Because they include the necessary information for access to the event, barcodes are crucial for the transfer of tickets. If you’ve done everything above and your ticket transfer still isn’t going through, it’s conceivable that the tickets’ barcodes haven’t been made available.
If this is the case, the ticket transfer has to wait until the barcodes are made accessible. Event organizers and ticket sellers may have different restrictions regarding when barcodes become available.
Method 7: Get in Touch with SeatGeek’s Help Team
After trying the aforementioned solutions, if you are still unable to transfer tickets on SeatGeek, your best bet is to get in touch with SeatGeek Support for individualized assistance. They will assist you in swiftly fixing the ticket transfer problem.
Buying and selling tickets on SeatGeek should be a pleasant and easy experience, enabling you to create unforgettable experiences with loved ones. If, however, you did run into problems, we hope the information presented here will help you overcome them.
Having earned a Bachelor’s degree in Commerce from Ravenshaw University, with a background in Accounting and Finance, Akshita Pattanayak contributes to UniTopTen by writing clear and concise articles based on Finance-Tech. With more than a hundred fin-tech related articles, she hopes to educate people about how banking and payment apps function.